Scratch
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#1 2010-01-09 19:05:01
- SHADOWDARK2
- Scratcher
- Registered: 2009-03-25
- Posts: 95
HOW TO RESOLVE THE Unknown error PROBLEM!!!
If you are using Vista, you have to follow this steps
If you update your PC often You must have a new feature called The DEP
(data execution Prevention) It does not allow viruses to activate in the background
and just like the Firewall it has a Allow List, you have to allow scratch (Yay i can Post again 
)
1. open the Control Panel
2. go to system and maintenance
2.Click System
3. On the left part of the window you should see some options Click Advaced System Settings
4.Go to the Advanced Tab
5.Click Settings on Preferences
6.Go to The third Tab (Data Executing Prevention)
7. See down, hit add
8.Got o the Scratch Root Folder and add Scratch.exe
9,Hit Apply, then Close
Happy Sharing!!!!!
If you dont get it Please ask me to post a Youtube Video to show how.
++++++++++++++++++++++++++ UPDATE +++++++++++++++++++++++++++++++++++++++++
This method only works on some computers, I also found out this, try them
This may work or not but hey, there is nothing to loose
-Try to close all open windows
-Do not Open the web browser during the upload
-If you have an anti-virus like Norton or McAfe that have their own firewalls, add scratch to the allow list
-Sometimes if your project has to many music files or sound this error happens
try to remove all sounds then upload
-try not to upload in a guest account
-make sure your PC is not blocking scratch
I look out for other methods, until then laterz
Last edited by SHADOWDARK2 (2010-05-17 18:40:51)
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#4 2010-01-10 12:16:39
- SHADOWDARK2
- Scratcher
- Registered: 2009-03-25
- Posts: 95
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
thx just sharing my info
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#6 2010-01-10 17:09:16
- SHADOWDARK2
- Scratcher
- Registered: 2009-03-25
- Posts: 95
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
pidgeon wrote:
That is a life saver! Thank you! I had to go all the xmas holidays without having to upload any holiday projects!
np just sharing dont forget to direct people here that are having trouble
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#7 2010-01-11 09:16:14
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
Wow, great! Is this the cause of the "Failed: Unknown reason" error that's been cropping up from time to time?
It would be really helpful if someone could confirm this for us by
1) Getting the "Failed: Uknown reason" error.
2) Following the steps above.
3) Successfully uploading a project afterwards.
Or perhaps someone has already had that experience?
Help Scratchers make the leap to 2.0!
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#8 2010-01-11 09:21:24
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
Lightnin wrote:
Wow, great! Is this the cause of the "Failed: Unknown reason" error that's been cropping up from time to time?
It would be really helpful if someone could confirm this for us by
1) Getting the "Failed: Uknown reason" error.
2) Following the steps above.
3) Successfully uploading a project afterwards.
Or perhaps someone has already had that experience?
I have gotten the "unknown failure" but then I unchecked the compress checkbox in the uploading dialog.
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#9 2010-01-11 17:10:32
- SHADOWDARK2
- Scratcher
- Registered: 2009-03-25
- Posts: 95
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
Lightnin wrote:
Wow, great! Is this the cause of the "Failed: Unknown reason" error that's been cropping up from time to time?
It would be really helpful if someone could confirm this for us by
1) Getting the "Failed: Uknown reason" error.
2) Following the steps above.
3) Successfully uploading a project afterwards.
Or perhaps someone has already had that experience?
08jackt had the expererience (above) and it fixed mine
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#10 2010-01-11 17:26:02
- shadow_7283
- Scratcher
- Registered: 2007-11-07
- Posts: 1000+
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
It didn't work for me. Then again, I do have Windows 7...
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#11 2010-01-11 17:38:16
- SHADOWDARK2
- Scratcher
- Registered: 2009-03-25
- Posts: 95
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
shadow_7283 wrote:
I said IF YOU HAVE WINDOWS VISTA its ok do.....
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#12 2010-01-11 20:14:45
- shadow_7283
- Scratcher
- Registered: 2007-11-07
- Posts: 1000+
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
SHADOWDARK2 wrote:
shadow_7283 wrote:
I said IF YOU HAVE WINDOWS VISTA its ok do.....
Still, I'm not sure how that would make a difference. They are virtually the same, and I managed to find the exact same setting on the control panel that you were talking about....
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#13 2010-01-11 20:26:15
- SHADOWDARK2
- Scratcher
- Registered: 2009-03-25
- Posts: 95
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
shadow_7283 wrote:
SHADOWDARK2 wrote:
shadow_7283 wrote:
I said IF YOU HAVE WINDOWS VISTA its ok do.....
Still, I'm not sure how that would make a difference. They are virtually the same, and I managed to find the exact same setting on the control panel that you were talking about....
Wait, what version of Windows 7 are you using? (basic, Premium, Profesional, Pro Plus)
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#14 2010-01-12 18:42:39
- shadow_7283
- Scratcher
- Registered: 2007-11-07
- Posts: 1000+
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
SHADOWDARK2 wrote:
shadow_7283 wrote:
SHADOWDARK2 wrote:
I said IF YOU HAVE WINDOWS VISTA its ok do.....Still, I'm not sure how that would make a difference. They are virtually the same, and I managed to find the exact same setting on the control panel that you were talking about....
Wait, what version of Windows 7 are you using? (basic, Premium, Profesional, Pro Plus)
Home Premium.
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#15 2010-01-12 20:01:56
- SHADOWDARK2
- Scratcher
- Registered: 2009-03-25
- Posts: 95
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
shadow_7283 wrote:
SHADOWDARK2 wrote:
shadow_7283 wrote:
Still, I'm not sure how that would make a difference. They are virtually the same, and I managed to find the exact same setting on the control panel that you were talking about....Wait, what version of Windows 7 are you using? (basic, Premium, Profesional, Pro Plus)
Home Premium.
Maybe you should ask if Scratch is Working for Windows 7 or run in compatibility mode
(chose windows XP or Vista) or Run as an Administrator mode, sorry, I have not got to use Windows 7 long enough (just tried it at wal-mart lol) sorry i could not help you 
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#16 2010-01-13 18:51:44
- shadow_7283
- Scratcher
- Registered: 2007-11-07
- Posts: 1000+
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
SHADOWDARK2 wrote:
shadow_7283 wrote:
SHADOWDARK2 wrote:
Wait, what version of Windows 7 are you using? (basic, Premium, Profesional, Pro Plus)Home Premium.
Maybe you should ask if Scratch is Working for Windows 7 or run in compatibility mode
(chose windows XP or Vista) or Run as an Administrator mode, sorry, I have not got to use Windows 7 long enough (just tried it at wal-mart lol) sorry i could not help you
I am an administrator and as far as I know Windows Vista programs work perfectly well in Windows 7. But oh well...
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#17 2010-01-13 18:59:54
#18 2010-01-24 17:13:59
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
This didn't work for me.
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#19 2010-01-24 19:25:35
- kittenlols
- Scratcher
- Registered: 2010-01-21
- Posts: 31
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
DEP doesn't stop viruses, they stop malware. malware =/= virus
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#22 2010-02-08 15:52:19
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
We currently *think* this problem was intermittently caused by troubles on our server (related to the weasels). Hopefully things are running more smoothly now? If anyone continues to have this problem, please post your OS, Scratch version, and the time you got the "Failed: Unknown reason" error.
Thanks!
Help Scratchers make the leap to 2.0!
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#23 2010-02-19 05:07:15
Re: HOW TO RESOLVE THE Unknown error PROBLEM!!!
Weasels Lightnin? LOL! 
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