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#1 2012-01-20 18:26:18

Wickimen
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Registered: 2009-08-02
Posts: 1000+

Dear Computer, I hate you. From Wicki

[I need computer help and you need patience (to read this)]
So after sending mental hate mail to my computer, I really need some advice from those who aren't as technologically challenged as I am
All of the below may or may not be relevant but I don't know what matters and what doesn't, so I'll just include everything
Here it is, more or less chronologically;
We had a really old computer, so we bought a new one, and a new keyboard and a new mouse, circa a month or two ago, but we kept the old monitor (which flickers yellowish randomly, but I dunno, it's just old)
I had been using my camera to upload pics to that computer occasionally with a USB thing, and I always selected 'safely remove hardware' before disconnecting it, but sometimes it just said 'yes, you can remove it' and still had it shown that I needed to or something. I have no idea if this matters.
About a week ago my mom was using the Internet when she called me in because it wasn't working
She denies any connection with the problem but, you know...
Anyway
It had an error message, something about USB, and then the keyboard and mouse stopped responding--we move the mouse, tap random keys, nothing
So I restarted the computer and it went to the Login screen
But the mouse and keyboard were still completely unresponsive
The little red light is still on the mouse, but I don't think it's on the keyboard
My dad says he'll try and connect it with a different keyboard
Will this work or is there something else we should be doing? (Because I'm really getting sick of this netbook, it's too abstract a concept for it to open 2 Internet tabs when one is Gmail)


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#2 2012-01-20 18:28:18

RedRocker227
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Registered: 2011-10-26
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Maybe the mouse and keyboard became unplugged? Check that the wire things are in properly  wink


Why

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#3 2012-01-20 18:28:27

rabbit1131
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Registered: 2009-10-16
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Eh....
I'll know when (or if) the other keyboard works.


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#4 2012-01-20 18:28:43

Wickimen
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Registered: 2009-08-02
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

I checked. They are plugged in.


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#5 2012-01-20 18:29:02

veggieman001
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Registered: 2010-02-20
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Did you check the internet history?


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#6 2012-01-20 18:29:50

Wickimen
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Registered: 2009-08-02
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

I'd check it if the mouse actually worked


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#7 2012-01-20 18:30:15

majormax
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Registered: 2008-04-06
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Happened to me before. I think I unplugged my comp., unpluged keyboards and mouse, plugged comp back in, plug kb/m back in.

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#8 2012-01-20 18:30:16

CheeseMunchy
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Registered: 2008-10-13
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Let it sit for a day or so, wipe it, or try a different mouse and keyboard.


6418,

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#9 2012-01-20 18:30:33

veggieman001
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Registered: 2010-02-20
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Okay. Though only the keyboard should be necessary


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#10 2012-01-20 18:31:26

Wickimen
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Registered: 2009-08-02
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Yeah, but I tried and the keyboard doesn't work either D:


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#11 2012-01-20 18:32:00

veggieman001
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Registered: 2010-02-20
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Dorn


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#12 2012-01-20 18:33:20

CheeseMunchy
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Registered: 2008-10-13
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Do you have speech recognition?

Last edited by CheeseMunchy (2012-01-20 18:34:46)


6418,

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#13 2012-01-20 18:34:45

Wickimen
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Registered: 2009-08-02
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

No, and if I plugged in the mic, I'd still need to use the mouse/keyboard to set it up


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#14 2012-01-20 18:36:51

CheeseMunchy
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Registered: 2008-10-13
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Try a different USB port.
or a joystick.


6418,

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#15 2012-01-20 18:43:13

agscratcher
Scratcher
Registered: 2009-07-09
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Your mom must've deleted System32.


JK, but maybe.


I swear the USB drive is responsible.


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#16 2012-01-20 18:44:08

bananaman114
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Registered: 2010-03-15
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Have you tried turning it off and on again


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#17 2012-01-20 18:44:57

Wickimen
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Registered: 2009-08-02
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

^^That I have
I'll try some of the stuff mentioned here
Hope something works


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#18 2012-01-20 19:20:03

fire219
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Registered: 2008-02-07
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

I have gotten that error message, it says that "a plugged in USB device has malfunctioned". That normally means that either the device is fried, or the USB controller (on the motherboard) is. If unplugging and replugging the keyboard and mouse in doesn't work, either, try a different USB port. If that doesn't work, buy a PS/2 keyboard and mouse (assuming the mobo has ports for it).


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#19 2012-01-20 19:21:50

Wickimen
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Registered: 2009-08-02
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Yes, that was the message, I'm pretty sure
But nothing was plugged in


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#20 2012-01-20 19:53:38

nickbrickmaster
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Registered: 2010-02-02
Posts: 500+

Re: Dear Computer, I hate you. From Wicki

1) Try replugging the mouse/kb in while the comp is off.
2) try a diff kb/mouse
3) replace the usb ports


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#21 2012-01-20 21:59:46

MrMokey
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Registered: 2009-05-06
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

When you take the usb out is it really hot? Because if it is you need a new one. Red light on mouse usually means batteries low.


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#22 2012-01-20 22:01:07

Wickimen
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Registered: 2009-08-02
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

MrMokey wrote:

When you take the usb out is it really hot? Because if it is you need a new one. Red light on mouse usually means batteries low.

Nah, the light's always red
Also, the USB isn't hot


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#23 2012-01-20 22:02:47

MrMokey
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Registered: 2009-05-06
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Do any other usb devices work? If they do then its a problem withthe mouse/keyboard if they dont you have a problem.


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#24 2012-01-20 22:03:47

Wickimen
Scratcher
Registered: 2009-08-02
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Hmm, you know, the old computer and new computer are connected with USB cord
Also, it may just be a mouse/keyboard problem, yeah


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#25 2012-01-20 22:08:27

MrMokey
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Registered: 2009-05-06
Posts: 1000+

Re: Dear Computer, I hate you. From Wicki

Does the keyboard and or mouse work with the old computer?


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