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#1 2011-09-11 15:50:08

SeptimusHeap
Scratcher
Registered: 2010-02-01
Posts: 1000+

Really (Really) Bad Customer Service

I bought a Dr. Pepper with the Spore: Bot Parts Pack DLC code. I enter it, it works, but then EA's site gives me an error. I've asked questions for 3 MONTHS and they're asking me to give tons of details on my computer. I point out that after giving them a bunch of information, they haven't figured anything out, and I ='ve pointed out that it's a problem with their server at least 2 times. They said that I have to comply with their instructions for them to help me >_<


Discuss bad customer service here.

Last edited by SeptimusHeap (2011-09-11 15:51:23)

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#2 2011-09-11 16:02:30

AnimeCreatorArtist
Scratcher
Registered: 2010-05-25
Posts: 1000+

Re: Really (Really) Bad Customer Service

At O'Charlie's, when the waitor keeps bringing you biscuits, and your like "I dun wunt cho biscuits! Wearz mah food?¿?"

http://images2.wikia.nocookie.net/__cb20121209020158/adventuretimewithfinnandjake/images/9/93/Prismo.png
I'm basically honorary nasty. N-n-n-n-nasty jazz

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#3 2011-09-11 16:18:02

bananaman114
Scratcher
Registered: 2010-03-15
Posts: 1000+

Re: Really (Really) Bad Customer Service

McDonalds is the definition of bad customer service

the sun still shines

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#4 2011-09-11 16:28:18

GLaDOS2
Scratcher
Registered: 2011-06-13
Posts: 1000+

Re: Really (Really) Bad Customer Service

I remember my friend had a job at GAP, and they were near one of the phones taking their coffee break and the person at the phone said "Too bad." when my friend walked by them.

http://images2.wikia.nocookie.net/__cb20110421154628/half-life/en/images/9/9b/Glados_wheatley_tubes.jpghttp://24.media.tumblr.com/tumblr_m9bko90YfQ1rdk0vvo1_250.png

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#5 2011-09-11 16:47:05

16Skittles
Scratcher
Registered: 2009-08-26
Posts: 1000+

Re: Really (Really) Bad Customer Service

Mediacom Communications.

Customer: Hey, my phone and internet don't work
Worker: Okay, we'll send someone to your house in about a month
Customer: I won't be here in a month.
Okay, I'll schedule it later then.

*One month later*

Repairman: Hello, I'm on my way to your house to fix your services
Customer: *? I told your people that I would NOT be here today.

*later*
Customer: My phone and internet aren't working, and the repairman came at the wrong time
Worker: Okay, We'll schedule you in a month
Customer: sounds good.

*one month later*
Customer: The internet worked at first, but now it's broken again
Worker: Okay, we'll schedule you in a month
Customer: [bleeeep] you I'm going to find another internet provider
Worker: Hahaha lol you signed a contract, now you have to pay us to leave, suck that
Customer: I'd rather pay extra for internet that works than pay less for no internet

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#6 2011-09-11 16:48:43

Trekkie210
Scratcher
Registered: 2010-08-04
Posts: 500+

Re: Really (Really) Bad Customer Service

I hate when I call up Tech Support and I get Rauol from India on the phone.

http://memberfiles.freewebs.com/84/02/38380284/photos/Ponies/131426738106.gif

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#7 2011-09-11 16:50:16

SeptimusHeap
Scratcher
Registered: 2010-02-01
Posts: 1000+

Re: Really (Really) Bad Customer Service

Trekkie210 wrote:

I hate when I call up Tech Support and I get Rauol from India on the phone.

Have you seen the Peggy ads?  "Hello, my name Peggy?"  lol

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#8 2011-09-11 16:52:18

Trekkie210
Scratcher
Registered: 2010-08-04
Posts: 500+

Re: Really (Really) Bad Customer Service

SeptimusHeap wrote:

Trekkie210 wrote:

I hate when I call up Tech Support and I get Rauol from India on the phone.

Have you seen the Peggy ads?  "Hello, my name Peggy?"  lol

http://www.scratch.mit.edu/ext/youtube/?v=GRLwKw9up3s

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#9 2011-09-11 17:03:42

16Skittles
Scratcher
Registered: 2009-08-26
Posts: 1000+

Re: Really (Really) Bad Customer Service

Off-topic: Why is the forums now covered with ponies?  hmm

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#10 2011-09-11 17:04:48

Trekkie210
Scratcher
Registered: 2010-08-04
Posts: 500+

Re: Really (Really) Bad Customer Service

16Skittles wrote:

Off-topic: Why is the forums now covered with ponies?  hmm

Cuz' they're awesome. Now let's get back on topic, shall we?

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#11 2011-09-11 17:07:56

nickbrickmaster
Scratcher
Registered: 2010-02-02
Posts: 500+

Re: Really (Really) Bad Customer Service

Have you tried turning it off and on again?

Ask me what I'm doing, wait an hour than roll a die, if it's 4-6, I'm playing Skyrim, if it's 1, I'm eating, if it's 2-3 I'm programming.
Steam: nickbrickmaster | RotMG: PwnThemAll | Minecraft: nickbrickmaster | League Of Legends: BaneOfTitans

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#12 2011-09-11 17:08:27

Trekkie210
Scratcher
Registered: 2010-08-04
Posts: 500+

Re: Really (Really) Bad Customer Service

nickbrickmaster wrote:

Have you tried turning it off and on again?

Or banging on the sides?

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#13 2011-09-11 20:10:44

rabbit1131
Scratcher
Registered: 2009-10-16
Posts: 1000+

Re: Really (Really) Bad Customer Service

Best Buy
'nugh said

The Intergalactic Adventures of Revesilia! I hope you will partake in this gigantic undertaking, to build the sequel to the hit map The Adventures of Revesilia! The Intergalactic Adventures of Revesilia Map Builders Application thread! http://internetometer.com/image/35004.png

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#14 2011-09-11 21:55:05

meowmeow55
Scratcher
Registered: 2008-12-24
Posts: 1000+

Re: Really (Really) Bad Customer Service

I can't remember what it was, but there was this big storyline in the Get Fuzzy comic about Dull Computer support guys who keep putting Rob Wilco on hold (as usual), until one person accidentally transfers him to customer support. XD

Yawn.

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#15 2011-09-12 05:40:45

helltank
Scratcher
Registered: 2010-05-21
Posts: 1000+

Re: Really (Really) Bad Customer Service

Me:Hello, is this [company name removed; let's call it X] tech support?
Guy:Yes. I'm [name], how can I help you?
Me:Well, I have an X [product], and it doesn't seem to be working.
Guy:Well... how long have you been using [product]?
Me:I just bought it, and the first time I tried using it, it doesn't work.
Guy:When did you buy it?
Me:Yesterday.
Guy:Time?
Me:Uh... around eight at night?
Guy:Okay... our server is working, so that can't be the problem.
Me:Server? What server? The thing can't even boot up!
Guy:What's the serial number?
Me:I don't know. Where can I find it?
Guy:Back of the box. A little white tag.
Me:Not there.
Guy:I think I know what's your problem.
Me:What?
Guy:You called the wrong number. I think you wanted to call [company name removed; let's call it Y]
Me:NO! I DID NOT BUY A Y PRODUCT-
Guy:Please calm down and call Y. The number is [telephone number]. *hangs up*

Error:Signature could not load. Please wait for an indefinite amount of time, until you realize you're gullible and go off to look for another potentially interesting signature to stare at.

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#16 2011-09-12 10:40:12

undefeatedgames
Scratcher
Registered: 2011-05-22
Posts: 1000+

Re: Really (Really) Bad Customer Service

Trekkie210 wrote:

I hate when I call up Tech Support and I get Rauol from India on the phone.

Isn't it Rahul? But I get the point.

Please call me udg or bearsfan, not undefeated.
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#17 2011-09-12 11:08:45

Stickman704
Scratcher
Registered: 2009-01-31
Posts: 1000+

Re: Really (Really) Bad Customer Service

All customer support is not as it could be. I'm sure companies can put some funding into this.

Dun dun dun dun dun dun.... dun dun dun dun dun dun...  tongue

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