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#1 2011-06-14 18:22:48

SnowGuy
Scratcher
Registered: 2008-11-25
Posts: 41

Unable to log into Clutter

Not sure this is the right place, but I cant log into clutter, so I cant complain there.  I'm completely unable to log into clutter right now, and its ridiculous. Maybe my password is to long? I saw somewhere that there was a bug with this before, but they claimed it was fixed.  I was able to log in once by changing my password for a minute to a much shorter and insecure password for a minute, but I really shouldn't have to do this every time.

Help me scratch team!

EDIT:  Yay, this is going to be fixed.  See below post.  Stay tuned, and I will try to update this when it is fixed.

Last edited by SnowGuy (2011-06-21 13:40:13)


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#2 2011-06-15 15:44:13

LiquidMetal
Scratcher
Registered: 2011-06-15
Posts: 500+

Re: Unable to log into Clutter

I have the same problem.  Where is the scratch team when you need them?

<when green flag clicked>
<forever>
<play sound[ cry ]>
<end>

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#3 2011-06-15 15:57:36

Liduen
Scratcher
Registered: 2011-05-09
Posts: 100+

Re: Unable to log into Clutter

It seems to be working fine for me  hmm  I wonder what the problem is... Try logging in again, maybe they  fixed it or it was a temporary bug.


Atra esterní ono thelduin, mor'ranr lífa unin hjarta onr, un du evarínya ono varda.http://scratch.mit.edu/static/projects/Liduen/1906362_sm.pngJoin Scratch Writers!

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#4 2011-06-16 21:21:16

SnowGuy
Scratcher
Registered: 2008-11-25
Posts: 41

Re: Unable to log into Clutter

How long approximately is your password?  Don't have to answer but I think this problem might be only with long and therefore secure passwords?

Help!


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#5 2011-06-16 21:22:40

Harakou
Community Moderator
Registered: 2009-10-11
Posts: 1000+

Re: Unable to log into Clutter

I seem to recall that Clutter didn't accept short, simple passwords, but there were some issues with it. Try changing your password to something more complex and see if that works.


http://www.blocks.scratchr.org/API.php?action=random&amp;return=image&amp;link1=http://i.imgur.com/OZn2RD3.png&amp;link2=http://i.imgur.com/duzaGTB.png&amp;link3=http://i.imgur.com/CrDGvvZ.png&amp;link4=http://i.imgur.com/POEpQyZ.png&amp;link5=http://i.imgur.com/ZKJF8ac.png

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#6 2011-06-19 13:08:45

SnowGuy
Scratcher
Registered: 2008-11-25
Posts: 41

Re: Unable to log into Clutter

My password is not simple short.  It is long complex.  Why would clutter care one way or the other anyway? And there is no way for us to know the limit because you don't create the password on clutter, but rather from scratch, which accepts more.  There should not be a prescribed length and content for clutter compatible scratch passwords...

Help!


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#7 2011-06-19 17:06:36

MarioLuigi2009
Scratcher
Registered: 2009-12-26
Posts: 63

Re: Unable to log into Clutter

Maybe it doesn't accept symbols such as _ or -


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#8 2011-06-21 10:22:41

LiquidMetal
Scratcher
Registered: 2011-06-15
Posts: 500+

Re: Unable to log into Clutter

I'll check that.

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#9 2011-06-21 10:48:59

LiquidMetal
Scratcher
Registered: 2011-06-15
Posts: 500+

Re: Unable to log into Clutter

Yup! It works with a password without spaces! MIT please fix this!

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#10 2011-06-21 13:34:16

SnowGuy
Scratcher
Registered: 2008-11-25
Posts: 41

Re: Unable to log into Clutter

help@scratch.mit.edu wrote:

Thanks for reporting this! I just tested and can confirm that passwords
    with spaces won't work. I tried one with a - and it worked ok though. If
    you want to test _ and let us know if the problem happens with that as
    well, we'd appreciate it.

    Meanwhile, I guess the workaround is to make a new password with no
    spaces....

    I'll add this to our list of stuff to fix!

I tested the _, and told them, that it is not a problem. Now we can rest in peace, knowing this will get fixed!


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#11 2011-07-07 02:41:06

dffdff
Scratcher
Registered: 2010-09-04
Posts: 48

Re: Unable to log into Clutter

i can help you if you have a error <switch to costume[


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glolLOL

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#12 2011-07-07 12:24:15

GameHutSoftware
Scratcher
Registered: 2010-04-24
Posts: 1000+

Re: Unable to log into Clutter

My password has a + and a = and it doesn't work.


Lurking more than posting, but still here.

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#13 2011-07-18 13:40:46

LiquidMetal
Scratcher
Registered: 2011-06-15
Posts: 500+

Re: Unable to log into Clutter

I reported the space, but you can report that, if your password does not have a space.

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#14 2011-07-25 09:47:12

JJROCKER
Scratcher
Registered: 2010-09-06
Posts: 1000+

Re: Unable to log into Clutter

That is strange... talk to the scratch team because the clutter team is rarely on.


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