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#1 2011-06-08 05:34:45

meew0
Scratcher
Registered: 2010-02-22
Posts: 1000+

What to do if you get the "Unknown Reason" problem when sharing

Hello,

have you ever got the "Unknown reason" error at sharing? The share dialog says "Data sent. Waiting for response" for like one minute and then you get "Failed: Unknown Reason".

What to do:

It always fixes itself when you wait. Try waiting 10 minutes and then sharing again. If the error still occurs, wait one hour.

Why?

I don't know the reason, neither does the program ("Unknown Reason".) If someone knows the reason, feel free and post it here, then I'll add it.  smile

~meew0


http://i.imgur.com/mJV3j.pnghttp://i.imgur.com/HwWAX.pnghttp://i.imgur.com/sZ7Ui.pnghttp://i.imgur.com/0y6yh.pnghttp://i.imgur.com/nOC4l.png

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#2 2011-06-08 06:39:34

mathematics
Scratcher
Registered: 2009-03-01
Posts: 1000+

Re: What to do if you get the "Unknown Reason" problem when sharing

I wonder if this method really works, because I've never met this error before.

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#3 2011-06-08 06:48:47

meew0
Scratcher
Registered: 2010-02-22
Posts: 1000+

Re: What to do if you get the "Unknown Reason" problem when sharing

mathematics wrote:

I wonder if this method really works, because I've never met this error before.

It always worked for me.


http://i.imgur.com/mJV3j.pnghttp://i.imgur.com/HwWAX.pnghttp://i.imgur.com/sZ7Ui.pnghttp://i.imgur.com/0y6yh.pnghttp://i.imgur.com/nOC4l.png

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#4 2011-06-08 08:08:58

Harakou
Community Moderator
Registered: 2009-10-11
Posts: 1000+

Re: What to do if you get the "Unknown Reason" problem when sharing

I've heard it's usually just a burp somewhere in the connection, which would explain why waiting to let whatever kinks there are work themselves out would work.


http://www.blocks.scratchr.org/API.php?action=random&return=image&link1=http://i.imgur.com/OZn2RD3.png&link2=http://i.imgur.com/duzaGTB.png&link3=http://i.imgur.com/CrDGvvZ.png&link4=http://i.imgur.com/POEpQyZ.png&link5=http://i.imgur.com/ZKJF8ac.png

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#5 2011-06-08 13:01:39

CloneCommando1
Scratcher
Registered: 2010-12-02
Posts: 500+

Re: What to do if you get the "Unknown Reason" problem when sharing

I've never had to deal with this before, so I have no idea if it works, but I hope it does in case I do have to deal with it.  wink


RANDOM THOUGHT: If the tomato is a fruit, doesn't that make ketchup a smoothie?

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#6 2011-06-08 16:42:17

EzekielE
Scratcher
Registered: 2010-09-26
Posts: 100+

Re: What to do if you get the "Unknown Reason" problem when sharing

hmm, I got an error involving buffering being small...what to doo, and when I uncked compress, I got this message


http://mag.racked.eu/cimage/i2260/Achievement++get%21/Find+a+Disk/mca.pnghttp://ezekielelin.com/1x1Gif/image.php

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#7 2011-06-09 01:27:09

meew0
Scratcher
Registered: 2010-02-22
Posts: 1000+

Re: What to do if you get the "Unknown Reason" problem when sharing

EzekielE wrote:

hmm, I got an error involving buffering being small...what to doo, and when I uncked compress, I got this message

That is not the same error... maybe try waiting?  big_smile


http://i.imgur.com/mJV3j.pnghttp://i.imgur.com/HwWAX.pnghttp://i.imgur.com/sZ7Ui.pnghttp://i.imgur.com/0y6yh.pnghttp://i.imgur.com/nOC4l.png

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#8 2011-06-09 01:31:46

LordSydney
Scratcher
Registered: 2011-04-20
Posts: 100+

Re: What to do if you get the "Unknown Reason" problem when sharing

I get this error sometimes, when I do I just go to somewhere where the wireless connection is better*...(I use a laptop most of the time)and it works...I don't wait at all.

*From 2 bars say, to 5 bars...

Last edited by LordSydney (2011-06-09 01:32:25)


Need help with BBCode?
http://i.imgur.com/IfWrL.gifAlso check this out!http://i.imgur.com/YgF2v.gif

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#9 2011-06-09 02:15:52

jji7skyline
Scratcher
Registered: 2010-03-08
Posts: 1000+

Re: What to do if you get the "Unknown Reason" problem when sharing

I've had the problem a few times... I use wifi so maybe thats part of the problem? An inconsistent connection? Anyways, it always works out when I try it again.


I don't know why you say goodbye, I say hello!  big_smile

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#10 2011-06-09 14:29:48

meew0
Scratcher
Registered: 2010-02-22
Posts: 1000+

Re: What to do if you get the "Unknown Reason" problem when sharing

jji7skyline wrote:

I've had the problem a few times... I use wifi so maybe thats part of the problem? An inconsistent connection? Anyways, it always works out when I try it again.

It ALWAYS happens to me when I try to share something... and I don't use wireless.


http://i.imgur.com/mJV3j.pnghttp://i.imgur.com/HwWAX.pnghttp://i.imgur.com/sZ7Ui.pnghttp://i.imgur.com/0y6yh.pnghttp://i.imgur.com/nOC4l.png

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#11 2011-06-13 19:37:35

EdnaC
Scratcher
Registered: 2007-08-28
Posts: 100+

Re: What to do if you get the "Unknown Reason" problem when sharing

I've seen this a lot recently, and have found that "unchecking" the "compress images and sounds" box will let the project upload.  No idea why tho.

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#12 2011-06-14 01:22:31

meew0
Scratcher
Registered: 2010-02-22
Posts: 1000+

Re: What to do if you get the "Unknown Reason" problem when sharing

EdnaC wrote:

I've seen this a lot recently, and have found that "unchecking" the "compress images and sounds" box will let the project upload.  No idea why tho.

If I get the error, unchecking that box doesn't solve it...


http://i.imgur.com/mJV3j.pnghttp://i.imgur.com/HwWAX.pnghttp://i.imgur.com/sZ7Ui.pnghttp://i.imgur.com/0y6yh.pnghttp://i.imgur.com/nOC4l.png

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