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#1 2011-04-20 10:00:47

Alternatives
Scratcher
Registered: 2010-09-16
Posts: 1000+

I need your help.

Hey guys  big_smile

So I recently got my Wiki acount approved. Yesterday I went into My Preferences and changed my password.

I did everything, and got ready to start being an active contributor. Today, I entered my password, exactly as I remember it. And this happens  mad  for almost the 20th time.

http://i56.tinypic.com/o9fr6a.png
I typed it in exactly as I remembered it  sad

Now what? Anyway I can get it back? Maybe you(Scratch Team) can email it to me?


http://i42.tinypic.com/98vmms.png
Well if you wanted honesty, that's all you had to say. I never want to let you down or have you go, it's better off this way.

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#2 2011-04-20 10:16:43

Paddle2See
Scratch Team
Registered: 2007-10-27
Posts: 1000+

Re: I need your help.

Bummer!  That's not something I have access to.  Let me forward it to the help desk and see what they suggest.

Did you try clicking on the "email new password" link?


http://i39.tinypic.com/2nav6o7.gif

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#3 2011-04-20 10:17:42

Alternatives
Scratcher
Registered: 2010-09-16
Posts: 1000+

Re: I need your help.

Paddle2See wrote:

Bummer!  That's not something I have access to.  Let me forward it to the help desk and see what they suggest.

Thanks  smile


http://i42.tinypic.com/98vmms.png
Well if you wanted honesty, that's all you had to say. I never want to let you down or have you go, it's better off this way.

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#4 2011-04-20 10:19:16

Paddle2See
Scratch Team
Registered: 2007-10-27
Posts: 1000+

Re: I need your help.

Alternatives wrote:

Paddle2See wrote:

Bummer!  That's not something I have access to.  Let me forward it to the help desk and see what they suggest.

Thanks  smile

Did you try the "Email new password" link?


http://i39.tinypic.com/2nav6o7.gif

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#5 2011-04-20 10:26:33

Alternatives
Scratcher
Registered: 2010-09-16
Posts: 1000+

Re: I need your help.

Paddle2See wrote:

Alternatives wrote:

Paddle2See wrote:

Bummer!  That's not something I have access to.  Let me forward it to the help desk and see what they suggest.

Thanks  smile

Did you try the "Email new password" link?

Yes, first it said there is a mailer error, and now it says they can't send it because one already has been sent within 24 hours  hmm  But I've looked in all my mail folders and there isn't anything, except of course school newsletters, family stuff ect.


http://i42.tinypic.com/98vmms.png
Well if you wanted honesty, that's all you had to say. I never want to let you down or have you go, it's better off this way.

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#6 2011-04-20 10:27:36

Paddle2See
Scratch Team
Registered: 2007-10-27
Posts: 1000+

Re: I need your help.

Alternatives wrote:

Paddle2See wrote:

Alternatives wrote:


Thanks  smile

Did you try the "Email new password" link?

Yes, first it said there is a mailer error, and now it says they can't send it because one already has been sent within 24 hours  hmm  But I've looked in all my mail folders and there isn't anything, except of course school newsletters, family stuff ect.

Check your spam folder too.  It might be hiding in there.


http://i39.tinypic.com/2nav6o7.gif

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#7 2011-04-20 10:30:03

Alternatives
Scratcher
Registered: 2010-09-16
Posts: 1000+

Re: I need your help.

Paddle2See wrote:

Alternatives wrote:

Paddle2See wrote:


Did you try the "Email new password" link?

Yes, first it said there is a mailer error, and now it says they can't send it because one already has been sent within 24 hours  hmm  But I've looked in all my mail folders and there isn't anything, except of course school newsletters, family stuff ect.

Check your spam folder too.  It might be hiding in there.

Nothing, just a few stuff from websites that are advertising  sad


http://i42.tinypic.com/98vmms.png
Well if you wanted honesty, that's all you had to say. I never want to let you down or have you go, it's better off this way.

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#8 2011-04-20 10:35:14

agscratcher
Scratcher
Registered: 2009-07-09
Posts: 1000+

Re: I need your help.

Try your old password


http://narwhaler.com/img/yu/5/no-barrel-i-insist-after-you-spiderman-yU5Ua7.jpg

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#9 2011-04-20 10:35:55

Alternatives
Scratcher
Registered: 2010-09-16
Posts: 1000+

Re: I need your help.

agscratcher wrote:

Try your old password

I did, it was the password they gave me to start with. Doesn't work anymore.


http://i42.tinypic.com/98vmms.png
Well if you wanted honesty, that's all you had to say. I never want to let you down or have you go, it's better off this way.

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#10 2011-04-20 11:28:10

Lightnin
Scratch Team
Registered: 2008-11-03
Posts: 1000+

Re: I need your help.

Try emailing the wikians at:

wiki@scratch.mit.edu

Someone there should be able to help you out!


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#11 2011-04-20 11:37:09

Alternatives
Scratcher
Registered: 2010-09-16
Posts: 1000+

Re: I need your help.

Lightnin wrote:

Try emailing the wikians at:

wiki@scratch.mit.edu

Someone there should be able to help you out!

Thanks  big_smile


http://i42.tinypic.com/98vmms.png
Well if you wanted honesty, that's all you had to say. I never want to let you down or have you go, it's better off this way.

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#12 2011-04-20 18:14:34

funnyman1120
Scratcher
Registered: 2008-07-31
Posts: 100+

Re: I need your help.

Paddle2See wrote:

Bummer!  That's not something I have access to.  Let me forward it to the help desk and see what they suggest.

Did you try clicking on the "email new password" link?

Theres a help desk?  big_smile  Where?


Check out my website for updates on all your favorite games! Funnyman1120's Website

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#13 2011-04-20 18:19:59

Paddle2See
Scratch Team
Registered: 2007-10-27
Posts: 1000+

Re: I need your help.

funnyman1120 wrote:

Paddle2See wrote:

Bummer!  That's not something I have access to.  Let me forward it to the help desk and see what they suggest.

Did you try clicking on the "email new password" link?

Theres a help desk?  big_smile  Where?

It's the "Contact Us" link at the bottom of every page.  Or, if you have email, you can use help@scratch.mit.edu.  But try these forums first...there's a lot of expert and helpful Scratchers here who can answer most of your questions  smile


http://i39.tinypic.com/2nav6o7.gif

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#14 2011-04-24 11:39:04

Alternatives
Scratcher
Registered: 2010-09-16
Posts: 1000+

Re: I need your help.

bump, this still hasn't been resolved.


http://i42.tinypic.com/98vmms.png
Well if you wanted honesty, that's all you had to say. I never want to let you down or have you go, it's better off this way.

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