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#1 2011-02-15 14:08:46

Lightnin
Scratch Team
Registered: 2008-11-03
Posts: 1000+

What does the Scratch Team do when they find something inappropriate?

On Scratch, our community guidelines are described in the Community Guidelines. (They're short and don't contain a lot of boring legal stuff.) This post describes what the Scratch Team does when an account is used to do something that's not ok for Scratch.

What's considered inappropriate for the Scratch website?

Stuff that falls outside of the guidelines described in the Community Guidelines. For example: commercial spam, excessive violence, stuff that's too mature for a kids site, comments that ask for or give out personal contact info like phone numbers or email, projects attacking other Scratchers, projects with music that's not rated "Clean", and anything that's just mean or unfriendly. 

http://i.imgur.com/dwwRl.png

What happens when an account gets blocked / banned?

When an account on Scratch is blocked, the Scratch website shows the owner of the account a page with the reason for the block. The page also has a contact us form they can use to ask to be unblocked. We need to talk to the owner before unblocking their account to make sure they understand the Community Guidelines.  It may be tempting for them to just use a different account. That's a bad idea, as it can result in their other accounts being blocked or deleted, and extends the length of time that the original account will be blocked.

http://i.imgur.com/rKSkv.png

Once the owner of the account contacts us, we can talk about unblocking. This is where it's important for the owner of the account to be honest. If they say they were hacked, but the information on our server says otherwise, it becomes harder to trust them. People who are honest and admit what they've done are much more likely to be unblocked.

http://i.imgur.com/YlA8i.png

We tend to get a lot of emails from Scratchers with banned accounts saying "My mean older brother did it!" After you hear this enough times, it starts to sound more and more like "My dog ate my homework." If your older brother is stealing your login, please get help from the adults in charge of the computer! Unless they contact us to explain what happened, the owner of the account will be held responsible. So please choose a strong password, with upper and lower case letters, and keep it safe.

Last edited by Lightnin (2011-09-07 15:50:31)


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#2 2011-02-15 14:13:46

Blade-Edge
Scratcher
Registered: 2009-06-13
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

I'm all too familiar with this process
Also, does that mean I'll have a 16 month block if I ever do something bad again?

Last edited by Blade-Edge (2011-02-15 14:14:44)


http://img29.imageshack.us/img29/5145/scratchycat.gif CLASSY

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#3 2011-02-15 14:34:46

Lightnin
Scratch Team
Registered: 2008-11-03
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

Blade-Edge wrote:

I'm all too familiar with this process
Also, does that mean I'll have a 16 month block if I ever do something bad again?

Nope - the block timer starts when we come to an understanding about what wasn't ok in the past, and the account owner gives their word to follow the TOU.  If you aren't sure where you stand, and you want to know, you can always use the contact us.


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#4 2011-02-15 15:40:18

rocket101
Scratcher
Registered: 2009-08-21
Posts: 500+

Re: What does the Scratch Team do when they find something inappropriate?

Nice guide!

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#5 2011-02-15 19:21:38

ihaveamac
Scratcher
Registered: 2007-09-22
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

Nice way of explaining things with BYOB.  tongue  It might help a lot of people.


~ihaveamac - visit ihaveamac.net

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#6 2011-02-15 21:30:56

hdarken
Scratcher
Registered: 2008-06-26
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

This is helpful and funny at the same time, good.  smile


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http://i.imgur.com/tgxVZ.jpg

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#7 2011-03-05 08:10:34

TheSuccessor
Scratcher
Registered: 2010-04-23
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

A really good guide! And I like the use of BYOB.


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#8 2011-03-07 22:39:24

kingofdallamas
Scratcher
Registered: 2010-03-07
Posts: 500+

Re: What does the Scratch Team do when they find something inappropriate?

Cool guide; very helpful, too!  big_smile  But, one question, if a Scratcher has an inappropriate username or icon picture, do we just click inappropriate on their projects? I think it's not very convenient to email if not.  smile


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#9 2011-03-18 15:44:00

iCherr
Scratcher
Registered: 2011-01-10
Posts: 13

Re: What does the Scratch Team do when they find something inappropriate?

This was very helpful thanks!!!  big_smile


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#10 2011-03-18 21:18:42

echs
Scratcher
Registered: 2010-03-18
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

well no, the first time i got banned it was for 2 weeks but amos forgot to unblock me for like a month and a half
i still think they should take time off my next bans because of that.
my 2nd time was for 3 days then my third time was a day.
yeah i forgot to mention what i was saying well no to
but yeah, when you said it's easier when  people are honest i got that
i never said i was hacked or my friend got on my account or something

...i know you don't run the whole blocking stuff lightnin but you definitely know know a lot more on the subject than anyone not ST.


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#11 2011-03-26 15:44:44

scimonster
Community Moderator
Registered: 2010-06-13
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

♥ the BYOB images.

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#12 2011-03-28 11:30:58

Necromaster
Scratcher
Registered: 2010-04-07
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

Thanks a lot Lightnin'
I like the blocks  smile

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#13 2011-03-28 11:42:56

puppetadventurer
Scratcher
Registered: 2011-02-20
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

colorful


3

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#14 2011-03-29 08:16:50

Wman3
Scratcher
Registered: 2011-02-09
Posts: 86

Re: What does the Scratch Team do when they find something inappropriate?

cool


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#15 2011-04-09 11:27:28

thebuilderdd
Scratcher
Registered: 2008-01-26
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

Is that BYOB?

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#16 2011-04-20 20:24:52

CloneCommando1
Scratcher
Registered: 2010-12-02
Posts: 500+

Re: What does the Scratch Team do when they find something inappropriate?

LOL on the programming!  lol


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#17 2011-05-03 16:24:29

JPY
Scratcher
Registered: 2010-07-28
Posts: 61

Re: What does the Scratch Team do when they find something inappropriate?

the programming pics are  lol


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#18 2011-05-08 13:06:15

UltimateE-HeroNeos
Scratcher
Registered: 2010-06-17
Posts: 100+

Re: What does the Scratch Team do when they find something inappropriate?

I hate the auto comment reporter....My clean comment was reported...


I Joined At 2008. I lost my original account: E-HeroNeos. So...Don't think that I joined at 2010! -_-

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#19 2011-05-18 10:29:58

rabbit1131
Scratcher
Registered: 2009-10-16
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

I'm not really worried. Because I never plan on getting banned or blocked  smile


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#20 2011-05-18 10:31:53

scimonster
Community Moderator
Registered: 2010-06-13
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

rabbit1131 wrote:

I'm not really worried. Because I never plan on getting banned or blocked  smile

Me either.

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#21 2011-05-30 14:14:50

LolCat72
Scratcher
Registered: 2010-04-18
Posts: 100+

Re: What does the Scratch Team do when they find something inappropriate?

Nice use of BYOB as a visual explanation! It helps people with higher Visual/Spatial intelligence like me (if you don't know what I'm talking about, look up "multiple intelligence") understand what happens if you do something wrong.


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#22 2011-05-30 20:34:12

somelia
Scratcher
Registered: 2009-09-13
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

Waaaait...so I SHOULD have been banned for 2 months this time?  hmm

Well, thanks - that's all I can say... smile

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#23 2011-08-11 17:01:27

legorulez101
Scratcher
Registered: 2011-05-13
Posts: 500+

Re: What does the Scratch Team do when they find something inappropriate?

http://driph.com/words/wp-content/uploads/2008/04/e.gif
This is epic. So is this face.

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#24 2011-08-23 15:56:26

kimmy123
Scratcher
Registered: 2008-05-20
Posts: 1000+

Re: What does the Scratch Team do when they find something inappropriate?

So just because he has 2 or more messages means he will be banned?


http://i.imgur.com/Mg3TPIE.pnghttp://i.imgur.com/rgyzXV5.pnghttp://i.imgur.com/685FKVd.pnghttp://24.media.tumblr.com/8678e33865664f328e1654109679cb92/tumblr_mm1qu3jGD71s8caito3_r1_250.gif

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#25 2011-08-23 16:00:35

ProgrammingAddict
New Scratcher
Registered: 2011-08-23
Posts: 22

Re: What does the Scratch Team do when they find something inappropriate?

Just wondering, how do people make blocks say whatever they want?

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