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#1 2012-12-15 04:33:36

benjamin2
Scratcher
Registered: 2008-10-18
Posts: 1000+

[Alpha Site] Can't login, view or make projects

I am unable to login. When I type in my username and pass and click login nothing happens. When I try to go to the editor all I see is a full-screen project with a green flag button. When I try to view projects they don't load.

I am using:

Windows 7
I have tried IE8 and Google Chrome and on IE8 I experience the above, on Google Chrome the website is completely unresponsive.

Last edited by benjamin2 (2012-12-15 04:36:32)


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#2 2012-12-15 05:03:56

jontmy00
Scratcher
Registered: 2011-11-28
Posts: 1000+

Re: [Alpha Site] Can't login, view or make projects

Are you sure you went to alpha.scratch.mit.edu and not jiggler.media.mit.edu?

I can log in perfectly with Safari 6.0.2 and OS X Lion. Try using Firefox if possible.


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#3 2012-12-15 05:12:41

benjamin2
Scratcher
Registered: 2008-10-18
Posts: 1000+

Re: [Alpha Site] Can't login, view or make projects

jontmy00 wrote:

Are you sure you went to alpha.scratch.mit.edu and not jiggler.media.mit.edu?

I can log in perfectly with Safari 6.0.2 and OS X Lion. Try using Firefox if possible.

I clicked on the link to alpha... and cannot log in.

I will see if I can get Firefox.


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#4 2012-12-15 05:25:53

benjamin2
Scratcher
Registered: 2008-10-18
Posts: 1000+

Re: [Alpha Site] Can't login, view or make projects

I have been able to log in with Mozilla Firefox but unable to use the editor or project viewer. I cannot post in the forum because I get an 'Internal Server Error'.


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#5 2012-12-15 06:02:39

Paddle2See
Scratch Team
Registered: 2007-10-27
Posts: 1000+

Re: [Alpha Site] Can't login, view or make projects

Hmm.  You seem to have the correct permissions, as far as I can see.  Maybe try clearing the cache and cookies on one of your browsers and giving it a fresh try?  I'll bump this up to some people with more knowledge.


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#6 2012-12-15 06:26:59

natalie
Scratch Team
Registered: 2007-03-07
Posts: 100+

Re: [Alpha Site] Can't login, view or make projects

benjamin2 wrote:

I clicked on the link to alpha... and cannot log in.

Just checking -- are you logging onto the alpha site with the alpha access code first, and then with your own log in once you see the Scratch 2.0 screen?

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#7 2012-12-15 06:31:32

soniku3
Scratcher
Registered: 2011-12-08
Posts: 1000+

Re: [Alpha Site] Can't login, view or make projects

You can try to wait a few seconds , worked for me first.

Last edited by soniku3 (2012-12-15 06:32:19)


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#8 2012-12-15 07:00:49

benjamin2
Scratcher
Registered: 2008-10-18
Posts: 1000+

Re: [Alpha Site] Can't login, view or make projects

Paddle2See wrote:

Hmm.  You seem to have the correct permissions, as far as I can see.  Maybe try clearing the cache and cookies on one of your browsers and giving it a fresh try?  I'll bump this up to some people with more knowledge.

This made it work on IE; thanks a bunch!  big_smile

Requesting closure. I have to go have fun with the new site...


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#9 2012-12-15 07:22:42

natalie
Scratch Team
Registered: 2007-03-07
Posts: 100+

Re: [Alpha Site] Can't login, view or make projects

Okay, great! Now closed.

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