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#1 2012-06-19 03:15:24

Wes64
Scratcher
Registered: 2011-08-19
Posts: 1000+

Failed: Unknown reason

I keep getting this when I try to share: Failed: Unknown reason

-Scratch is defined as a trusted application with my firewall.
-Internet connection is good.
-Username and password are correct.
-"Compress files" box is not checked.
-No inappropriate words in tags/notes. Actually, there are no tags or notes at all.
-It is successfully connecting to Scratch's servers and transmitting the data. It appears after "Waiting for a response".
-I have successfully shared projects from this computer before.

Any ideas for fixing this? Any ideas what is causing this?


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#2 2012-06-19 04:59:02

SciTecCf
Scratcher
Registered: 2011-11-23
Posts: 1000+

Re: Failed: Unknown reason

Does it exceed 10MB? Are you running anything else at the same time? Make sure you do not do anything while it is sharing. Maybe there is an internal problem? Try adding notes?

Okay, I'm just guessing here. I've never had this happen before, and I don't see a reason.  hmm


http://bit.ly/LCZEJRhttp://bit.ly/LSONcOhttp://bit.ly/LF3vIc
http://trinary.site40.net/images/scratchrank.php?username=SciTecCf&display=small

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#3 2012-06-19 06:06:13

sparks
Community Moderator
Registered: 2008-11-05
Posts: 1000+

Re: Failed: Unknown reason

My first thoughts are that the file size is too large for the site to accept. Have you compressed sounds and images? Otherwise it may be that the response part of the process on the Scratch site end may be down at the moment. Trying again later could be another option.


http://img541.imageshack.us/img541/7563/scratchbetabanner.png

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#4 2012-06-19 06:17:43

Wes64
Scratcher
Registered: 2011-08-19
Posts: 1000+

Re: Failed: Unknown reason

sparks wrote:

My first thoughts are that the file size is too large for the site to accept. Have you compressed sounds and images? Otherwise it may be that the response part of the process on the Scratch site end may be down at the moment. Trying again later could be another option.

The file size is 200 kb.


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#5 2012-06-19 16:29:54

chanmanpartyman
Scratcher
Registered: 2011-05-30
Posts: 500+

Re: Failed: Unknown reason

Wes64 wrote:

sparks wrote:

My first thoughts are that the file size is too large for the site to accept. Have you compressed sounds and images? Otherwise it may be that the response part of the process on the Scratch site end may be down at the moment. Trying again later could be another option.

The file size is 200 kb.

Save it then restart your computer and try then. There's really no logical reason.

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#6 2012-06-20 07:47:02

Smozzick
Scratcher
Registered: 2011-10-23
Posts: 100+

Re: Failed: Unknown reason

I'm getting this same problem at the moment though my project is a lot bigger than yours (6.5mb) and the only solution I have so far is persistence - after about 20 tries I tend to get an upload :S


http://i50.tinypic.com/ded8m.png

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