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#1 2011-11-04 22:43:22

16Skittles
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Registered: 2009-08-26
Posts: 1000+

Help me! Microsoft Word/Office not working!

I've been using MS Office 2010 for probably over a year now with minimal glitches. Today, I noticed an error when I try to save.
http://dl.dropbox.com/u/26176484/error2.png
When I went through the steps it gave me, I saw this:
http://dl.dropbox.com/u/26176484/error1.png
It says it's a trial version. (We purchased a CD for it when we got the computer, Office Home and Student 2010, with 3 installations)
So I went through the steps, put in my product key, and it seems to go through the process. But it doesn't restore any functionality, and it still says it's a trial version. The computer is Windows 7 Home Edition.


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#2 2011-11-04 22:53:40

AtomicBawm3
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Registered: 2009-06-27
Posts: 1000+

Re: Help me! Microsoft Word/Office not working!

It's possible you accidentally did open a trial version instead of the version you own...


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#3 2011-11-04 22:56:52

16Skittles
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Registered: 2009-08-26
Posts: 1000+

Re: Help me! Microsoft Word/Office not working!

AtomicBawm3 wrote:

It's possible you accidentally did open a trial version instead of the version you own...

thanks for helping me fix the problem. -.-


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#4 2011-11-04 23:05:45

16Skittles
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Registered: 2009-08-26
Posts: 1000+

Re: Help me! Microsoft Word/Office not working!

Update: I can save in other MS Office applications, but not Word.


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#5 2011-11-05 08:30:02

16Skittles
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Registered: 2009-08-26
Posts: 1000+

Re: Help me! Microsoft Word/Office not working!

bump! I really need help!


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#6 2011-11-05 09:53:47

msdosdude
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Registered: 2009-06-11
Posts: 1000+

Re: Help me! Microsoft Word/Office not working!

OpenOffice.


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#7 2011-11-05 10:06:45

fire219
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Registered: 2008-02-07
Posts: 1000+

Re: Help me! Microsoft Word/Office not working!

Atomicbawm could be right. You maybe be trying to use a trial version that came with the PC instead of the version you bought (though this theory only works if you bought the computer pre-built).

If that isn't it, then I don't know what else to do. Get OpenOffice, I guess. It is better and less bloated, anyway. And free.  big_smile


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#8 2011-11-05 10:08:23

IHeartGaming
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Registered: 2010-07-23
Posts: 1000+

Re: Help me! Microsoft Word/Office not working!

Uninstall all Office things and reinstall from the CD/DVD that came with your Office product.


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#9 2011-11-05 16:45:53

16Skittles
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Registered: 2009-08-26
Posts: 1000+

Re: Help me! Microsoft Word/Office not working!

It's not a trial, we had to install it from a disc. also, I'm not going to OpenOffice on this computer. the thing about open source software is that it is not (and by extension its formats) widely used.


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