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#1 2011-09-02 10:18:43

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Cannot upload a certain project

As most of you may know, I'm DIY, the creator of the Harry Potter videogame series on Scratch. You may recall Harry Potter and the Goblet of Fire - The Video Game, which was quite popular around the time of the film, Harry Potter and the Deathly Hallows Part 2's release. Now, when I try to upload a project regarding my next Harry Potter videogame (Harry Potter and the Order of the Phoenix - The Video Game), a message saying "Failed: Unknown reason" keeps coming, despite my constant efforts to share it online. This is the same computer I released Harry Potter and the Goblet of Fire - The Video Game from (that was 9000+kb which is about 9MB) and I know it is nothing to do with the limitation of space that a project can have on Scratch, 10MB (10240kb) because this project itself is roughly 7000kb. Furthermore, when I uploaded another different project to experiment whether this was a bug in the project or with the response of the Scratch website, the other project got uploaded. Any explanations for this anyone?


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#2 2011-09-02 10:48:40

laptop97
Scratcher
Registered: 2011-06-27
Posts: 1000+

Re: Cannot upload a certain project

Try waiting a while and then try uploading it again.

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#3 2011-09-03 13:27:17

NeilWest
Scratcher
Registered: 2010-01-06
Posts: 1000+

Re: Cannot upload a certain project

Check your interent connection is working and that the file isn't over 10MB, then upload on a different computer. I encountered the same problem with this project. I had to delete 2 music files and a sound effect to get it working.

Last edited by NeilWest (2011-09-03 13:28:39)

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#4 2011-09-03 13:44:59

MyRedNeptune
Community Moderator
Registered: 2007-05-07
Posts: 1000+

Re: Cannot upload a certain project

Perhaps you should either wait or try uploading from a different machine. You're saying that the project is quite large, that might be the cause of the problem. Although 7MB is not over the limit, the limit is only there because of the online player limitations and not because of server limitations. So, I don't think it's guaranteed that size-related problems will start to occur when approaching 10MB.


http://i52.tinypic.com/5es7t0.png I know what you're thinking! "Neptune! Get rid of those filthy advertisements and give us back the Zarathustra siggy, you horrible person!" Well, don't worry about it, the Zara siggy will be back soon, new and improved! ^^ Meanwhile, just do what the sig tells you to. >.>

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#5 2011-09-03 23:51:28

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

MyRedNeptune wrote:

Perhaps you should either wait or try uploading from a different machine. You're saying that the project is quite large, that might be the cause of the problem. Although 7MB is not over the limit, the limit is only there because of the online player limitations and not because of server limitations. So, I don't think it's guaranteed that size-related problems will start to occur when approaching 10MB.

Thanks. I'll try uploading it from another machine. By the way, I've uploaded 9MB projects like my Harry Potter and the Goblet of Fire videogame and nothing like this has happened.


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#6 2011-09-03 23:52:29

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

laptop97 wrote:

Try waiting a while and then try uploading it again.

Alright. Thanks for the suggestion!


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#7 2011-09-03 23:54:07

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

NeilWest wrote:

Check your interent connection is working and that the file isn't over 10MB, then upload on a different computer. I encountered the same problem with this project. I had to delete 2 music files and a sound effect to get it working.

The file is only 7MB and anyway I have uploaded the Goblet of Fire with no problem on this machine. My Internet connection is perfect. Anyway, I'll try uploading on another computer. Thanks.


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#8 2011-09-05 11:18:59

johnathandd
Scratcher
Registered: 2011-04-24
Posts: 100+

Re: Cannot upload a certain project

Maybe there are odd characters in your password (such as Alt + Numpad characters?) that Scratch doesn`t recognize. That happened to me once xD


http://www.cartridgeworld.com/uploadedImages/Environment/environment_banner.jpg

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#9 2011-09-06 08:22:12

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

johnathandd wrote:

Maybe there are odd characters in your password (such as Alt + Numpad characters?) that Scratch doesn`t recognize. That happened to me once xD

Thanks, but there is nothing like that in my password.


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#10 2011-09-06 15:52:31

cheddargirl
Scratch Team
Registered: 2008-09-15
Posts: 1000+

Re: Cannot upload a certain project

DIY wrote:

NeilWest wrote:

Check your interent connection is working and that the file isn't over 10MB, then upload on a different computer. I encountered the same problem with this project. I had to delete 2 music files and a sound effect to get it working.

The file is only 7MB and anyway I have uploaded the Goblet of Fire with no problem on this machine. My Internet connection is perfect. Anyway, I'll try uploading on another computer. Thanks.

Large projects (especially ones with a lot of compressible material like music and images) are more likely to encounter uploading errors than smaller projects, even more so when the site is encountering a lot of traffic or is undergoing updates, etc.

Chances are that you'll probably have to attempt uploading several times in order to get it up. You'll probably have better luck uploading it during a time when most users are offline and not too active.


http://i.imgur.com/8QRYx.png
Everything is better when you add a little cheddar, because when you have cheese your life is at ease  smile

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#11 2011-09-07 12:22:34

NeilWest
Scratcher
Registered: 2010-01-06
Posts: 1000+

Re: Cannot upload a certain project

cheddargirl wrote:

DIY wrote:

NeilWest wrote:

Check your interent connection is working and that the file isn't over 10MB, then upload on a different computer. I encountered the same problem with this project. I had to delete 2 music files and a sound effect to get it working.

The file is only 7MB and anyway I have uploaded the Goblet of Fire with no problem on this machine. My Internet connection is perfect. Anyway, I'll try uploading on another computer. Thanks.

Large projects (especially ones with a lot of compressible material like music and images) are more likely to encounter uploading errors than smaller projects, even more so when the site is encountering a lot of traffic or is undergoing updates, etc.

Chances are that you'll probably have to attempt uploading several times in order to get it up. You'll probably have better luck uploading it during a time when most users are offline and not too active.

I'd suggest DIY, as you're british like me, post around lunch time as a large quantity of Scratcher users would be American and to them, it'd be around 1am to them, thats when I post on weekends!

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#12 2011-09-07 12:34:32

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

cheddargirl wrote:

DIY wrote:

NeilWest wrote:

Check your interent connection is working and that the file isn't over 10MB, then upload on a different computer. I encountered the same problem with this project. I had to delete 2 music files and a sound effect to get it working.

The file is only 7MB and anyway I have uploaded the Goblet of Fire with no problem on this machine. My Internet connection is perfect. Anyway, I'll try uploading on another computer. Thanks.

Large projects (especially ones with a lot of compressible material like music and images) are more likely to encounter uploading errors than smaller projects, even more so when the site is encountering a lot of traffic or is undergoing updates, etc.

Chances are that you'll probably have to attempt uploading several times in order to get it up. You'll probably have better luck uploading it during a time when most users are offline and not too active.

Thanks, but I have already tried uploading 20+ times. Any other explanations and I'd be grateful  smile


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#13 2011-09-07 12:35:33

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

NeilWest wrote:

cheddargirl wrote:

DIY wrote:


The file is only 7MB and anyway I have uploaded the Goblet of Fire with no problem on this machine. My Internet connection is perfect. Anyway, I'll try uploading on another computer. Thanks.

Large projects (especially ones with a lot of compressible material like music and images) are more likely to encounter uploading errors than smaller projects, even more so when the site is encountering a lot of traffic or is undergoing updates, etc.

Chances are that you'll probably have to attempt uploading several times in order to get it up. You'll probably have better luck uploading it during a time when most users are offline and not too active.

I'd suggest DIY, as you're british like me, post around lunch time as a large quantity of Scratcher users would be American and to them, it'd be around 1am to them, thats when I post on weekends!

I've tried uploading even during the midnight hours in the USA, but it still won't work  yikes


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#14 2011-09-07 13:51:49

cheddargirl
Scratch Team
Registered: 2008-09-15
Posts: 1000+

Re: Cannot upload a certain project

DIY wrote:

NeilWest wrote:

cheddargirl wrote:


Large projects (especially ones with a lot of compressible material like music and images) are more likely to encounter uploading errors than smaller projects, even more so when the site is encountering a lot of traffic or is undergoing updates, etc.

Chances are that you'll probably have to attempt uploading several times in order to get it up. You'll probably have better luck uploading it during a time when most users are offline and not too active.

I'd suggest DIY, as you're british like me, post around lunch time as a large quantity of Scratcher users would be American and to them, it'd be around 1am to them, thats when I post on weekends!

I've tried uploading even during the midnight hours in the USA, but it still won't work  yikes

There's still a lot of activity during midnight. Most activity dies down at around 2 am Scratch Time.  tongue


http://i.imgur.com/8QRYx.png
Everything is better when you add a little cheddar, because when you have cheese your life is at ease  smile

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#15 2011-09-08 08:09:48

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

cheddargirl wrote:

DIY wrote:

NeilWest wrote:


I'd suggest DIY, as you're british like me, post around lunch time as a large quantity of Scratcher users would be American and to them, it'd be around 1am to them, thats when I post on weekends!

I've tried uploading even during the midnight hours in the USA, but it still won't work  yikes

There's still a lot of activity during midnight. Most activity dies down at around 2 am Scratch Time.  tongue

I've tried that too. Nothing seems to work. Do you think it has got something to with some of the scripting in the project?


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#16 2011-09-13 13:57:30

NeilWest
Scratcher
Registered: 2010-01-06
Posts: 1000+

Re: Cannot upload a certain project

cheddargirl wrote:

DIY wrote:

NeilWest wrote:


I'd suggest DIY, as you're british like me, post around lunch time as a large quantity of Scratcher users would be American and to them, it'd be around 1am to them, thats when I post on weekends!

I've tried uploading even during the midnight hours in the USA, but it still won't work  yikes

...most activity dies down at around 2 am Scratch Time.  tongue

Or 2pm if you're british DIY!

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#17 2011-09-14 13:55:48

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

NeilWest wrote:

cheddargirl wrote:

DIY wrote:


I've tried uploading even during the midnight hours in the USA, but it still won't work  yikes

...most activity dies down at around 2 am Scratch Time.  tongue

Or 2pm if you're british DIY!

Yeah. I've tried at 2pm since I'm British, but it doesn't work!  sad


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#18 2011-09-15 03:07:22

NeilWest
Scratcher
Registered: 2010-01-06
Posts: 1000+

Re: Cannot upload a certain project

DIY wrote:

NeilWest wrote:

cheddargirl wrote:


...most activity dies down at around 2 am Scratch Time.  tongue

Or 2pm if you're british DIY!

Yeah. I've tried at 2pm since I'm British, but it doesn't work!  sad

Hmm, well if all else fails - then click Contact Us at the bottom of the screen and tell them the following things:

-What the problem is. (in detail)
-How large your project is.
-What you've done.
-The advice you have.
-And a picture showing what has happened.

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#19 2011-09-15 05:20:57

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

NeilWest wrote:

DIY wrote:

NeilWest wrote:


Or 2pm if you're british DIY!

Yeah. I've tried at 2pm since I'm British, but it doesn't work!  sad

Hmm, well if all else fails - then click Contact Us at the bottom of the screen and tell them the following things:

-What the problem is. (in detail)
-How large your project is.
-What you've done.
-The advice you have.
-And a picture showing what has happened.

Thanks! I shall do that!


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#20 2011-11-03 05:52:09

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

Thanks guys! It's uploaded thanks to the help of a friend. View it here now!

        Harry Potter and the Order of the Phoenix - The Video Game (Prologue)

                                                http://scratch.mit.edu/static/projects/DIY/2090195_sm.png


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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#21 2011-11-03 15:00:33

Lightnin
Scratch Team
Registered: 2008-11-03
Posts: 1000+

Re: Cannot upload a certain project

DIY wrote:

Thanks guys! It's uploaded thanks to the help of a friend. View it here now!

        Harry Potter and the Order of the Phoenix - The Video Game (Prologue)

                                                http://scratch.mit.edu/static/projects/ … 195_sm.png

Interesting! Did they upload it on your network, but with a different computer?


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#22 2011-11-03 22:16:33

DIY
Scratcher
Registered: 2010-02-10
Posts: 1000+

Re: Cannot upload a certain project

Lightnin wrote:

DIY wrote:

Thanks guys! It's uploaded thanks to the help of a friend. View it here now!

        Harry Potter and the Order of the Phoenix - The Video Game (Prologue)

                                                http://scratch.mit.edu/static/projects/ … 195_sm.png

Interesting! Did they upload it on your network, but with a different computer?

Natalie uploaded it for me !  big_smile


http://i1082.photobucket.com/albums/j377/DIYmit/simple-blue-1024jpg.jpg

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