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#1 2012-02-16 08:27:57

skjq444
New Scratcher
Registered: 2012-02-16
Posts: 2

Scratch Fatal VM Error on Startup.

I have tried everything for the past 3 days to get this working. I am unexperienced with squeak software and do not want to risk messing up something. I have reinstalled multiple times, rebooted, and tried earlier versions of the software. I know several others using the same model computer with all the same software and it works just fine.

Here is the crash file.

Thu Feb 16 08:21:28 2012

Exception code: C0000005
Exception addr: 00000000
Access violation (read access) at 00000000
EAX:00000001    EBX:000A74D8    ECX:7C91005D    EDX:00000000
ESI:00000000    EDI:0942A7D8    EBP:0942A7B4    ESP:0006FA10
EIP:00000000    EFL:00010206
FP Control: FFFF027F
FP Status:  FFFF0120
FP Tag:     FFFFFFFF

Hardware information:
    Manufacturer: Unknown
    Model: Unknown
    Number of processors: 2
    Page size: 4096

Memory Information (upon launch):
    Physical Memory Size: 2085780 kbytes
    Physical Memory Free: 1341616 kbytes
    Page File Size: 4022760 kbytes
    Page File Free: 3250120 kbytes
    Virtual Memory Size: 2097024 kbytes
    Virtual Memory Free: 1936632 kbytes
    Memory Load: 35 percent

Processor 0: Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz
    Identifier: x86 Family 6 Model 23 Stepping 10
    ~MHZ: 2593

Processor 1: Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz
    Identifier: x86 Family 6 Model 23 Stepping 10
    ~MHZ: 2593

Operating System: Microsoft Windows XP (Build 2600 Service Pack 3)
    Registered Owner: New Albany Floyd County Schools
    Registered Company: New Albany Floyd County Schools
    SP major version: 3
    SP minor version: 0
    Suite mask: 100
    Product type: 1

Display Information:
    Graphics adapter name: Intel(R) G33/G31 Express Chipset Family
    Primary monitor resolution: 1280 x 1024

Device: Intel(R) G33/G31 Express Chipset Family
    Adapter String: Ÿ
    Bios String: Intel Video BIOS
    Chip Type: Intel(R) GMA 3100
    DAC Type: Internal
    Memory Size: 0x18000000

Driver Versions:
    igxprd32: 6.14.10.4957

VM Version: Squeak 3.10.10 (release) from Nov 14 2008
Compiler: gcc 2.95.2 19991024 (release)

Current byte code: 226
Primitive index: 521

Loaded plugins:
    MIDIPlugin 1 February 2007 (i)
    WeDoPlugin
    SoundPlugin 1 February 2007 (i)
    ScratchPlugin
    LocalePlugin 1 February 2007 (i)
    FloatArrayPlugin 1 February 2007 (i)
    BitBltPlugin 1 February 2007 (i)
    LargeIntegers v1.5 1 February 2007 (i)
    UnicodePlugin
    SecurityPlugin 1 February 2007 (i)
    FilePlugin 1 February 2007 (i)
    MiscPrimitivePlugin 1 February 2007 (i)


Stack dump:

155363252 SimpleMIDIPort>ensureOpenIfFail:
155318912 ScratchStageMorph>midiAllNotesOff
155315920 ScratchStageMorph>stopAll
155315816 ScratchFrameMorph>stopAll
155315632 ScratchFrameMorph>installNewProject:
155086824 ScratchFrameMorph>newScratchProject
154595948 ScratchFrameMorph>startup
150190000 ScratchFrameMorph>saveImageForEndUser
150189796 SelectionMenu>invokeOn:
150189384 ScratchFrameMorph>developersMenu
150189292 ScratchFrameMorph>mouseDown:
150189152 HandMorph>handleMouseDown:
150189060 HandMorph>handleEvent:
150188968 HandMorph>processEvents
150188784 [] in PasteUpMorph>doOneCycleNow
150188876 SequenceableCollection>do:
150188692 PasteUpMorph>handsDo:
150188600 PasteUpMorph>doOneCycleNow
150188508 PasteUpMorph>doOneCycle
150171424 [] in Project>spawnNewProcess
150171516 [] in BlockContext>newProcess

Need help dev team. Counting on you!

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#2 2012-02-16 17:42:56

Greenatic
Scratcher
Registered: 2009-05-03
Posts: 1000+

Re: Scratch Fatal VM Error on Startup.

I know this sounds weird, but how did you get the files onto the computer?  The one source I found online transferred the files on a USB drive...did you do that?  If you did, the souce ZIP archived the files before transfer and got it to work.

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#3 2012-02-24 08:11:08

skjq444
New Scratcher
Registered: 2012-02-16
Posts: 2

Re: Scratch Fatal VM Error on Startup.

Sorry for the delay. I downloaded the files directly from the site onto my flash drive, then installed it to the flash drive itself. It seems that if I change user accounts. The vm error goes away. However the same account does not work on other computers with the same specifications and install method.

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#4 2012-02-24 08:53:12

Greenatic
Scratcher
Registered: 2009-05-03
Posts: 1000+

Re: Scratch Fatal VM Error on Startup.

skjq444 wrote:

Sorry for the delay. I downloaded the files directly from the site onto my flash drive, then installed it to the flash drive itself. It seems that if I change user accounts. The vm error goes away. However the same account does not work on other computers with the same specifications and install method.

The online website I found says that if you're putting them on a flash drive, you should put them into a .ZIP archive first...did you try that?

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