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#26 2008-10-02 16:01:44

lol90
Scratcher
Registered: 2008-06-25
Posts: 22

Re: Solution for Mac crashing when sharing

Paddle2See wrote:

animegrrl000 wrote:

hi! um...i tried 2 download scratch on my computer, it worked, but 1 minute later, it told me 2 abort! dude!!
now im kinda confused. wat do i do?  hmm

Okay, let's back up a bit...when you say "it worked", do you mean you successfully installed Scratch and got it up and running?

When you say "it told me 2 abort" - can you supply the exact words that were in the message?  A screenshot would be even better.

The more details you can provide, the better chance people have of figuring out what is going on.  Thanks.

so wat noise? kernal panic or sad mac?

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#27 2008-10-14 15:23:23

thepinkphink
Scratcher
Registered: 2008-10-09
Posts: 4

Re: Solution for Mac crashing when sharing

You can't use the latest version of scratch that's for window's xp only and windows vista only !

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#28 2008-10-15 22:09:30

andresmh
Scratch Team at MIT
Registered: 2007-03-05
Posts: 1000+

Re: Solution for Mac crashing when sharing

The latest version of Scratch works on Windows XP, Visa and Mac.


Andres Monroy-Hernandez | Scratch Team at the MIT Media Lab
on identi.ca and  twitter

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#29 2008-10-16 03:32:15

Jens
Scratcher
Registered: 2007-06-04
Posts: 1000+

Re: Solution for Mac crashing when sharing

andresmh wrote:

The latest version of Scratch works on Windows XP, Visa and Mac.

What about MasterCard? lol!


Jens Mönig

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#30 2008-10-16 15:40:50

SonicMariofan
Scratcher
Registered: 2008-04-26
Posts: 99

Re: Solution for Mac crashing when sharing

scratch works fine on mac, but on leopard if you have a managed account, everytime you try to upload, you get a kernel panic

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#31 2008-10-31 16:33:54

animegrrl000
Scratcher
Registered: 2008-09-21
Posts: 10

Re: Solution for Mac crashing when sharing

i have a question. i finally downloaded scratch on mi computer then mi dad deleted it and i tried to download it again and it said 'nothing extist here....' or sumthin like dat.
wat do i do? im confused!!!

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#32 2008-11-09 18:16:37

jamie
Scratcher
Registered: 2007-03-28
Posts: 100+

Re: Solution for Mac crashing when sharing

I have a MacBook Pro (the old one without the black screen bezel), and all my projects upload fine. I don't have parental controls though.


Check out my flash game site at http://subgaming.net/

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#33 2008-11-10 18:11:26

SonicMariofan
Scratcher
Registered: 2008-04-26
Posts: 99

Re: Solution for Mac crashing when sharing

yes, that is the reason why some of us cant upload, because of parental controls

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#34 2008-11-10 20:41:45

coolstuff
Community Moderator
Registered: 2008-03-06
Posts: 1000+

Re: Solution for Mac crashing when sharing

Jens wrote:

andresmh wrote:

The latest version of Scratch works on Windows XP, Visa and Mac.

What about MasterCard? lol!

lol, I was thinking the same thing.

thepinkphik wrote:

You can't use the latest version of scratch that's for window's xp only and windows vista only !

No, I have a Mac, they have 1.3 for mac, and it works fine.

lol90 wrote:

If you get a crash ill be the guide
<when red flag clicked>
you get no crash on windows<mouse y> key pressed key pressed key pressed
smile
but get to my project 4 sounds =P
im sorry   sad

If what you have to say isn't related to the topic, don't say it.

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#35 2008-12-15 17:53:17

frogger3140
Scratcher
Registered: 2008-12-15
Posts: 500+

Re: Solution for Mac crashing when sharing

delza wrote:

Hi folks,

Whenever my son tried to share a project recently, his computer crashed.  We're running on a fairly new Intel Mac with the latest version of the OS, all security and stability patches, everything up to date, and the latest version of Scratch.  This was a hard crash, had to restart the machine, and it happened every time.

I know other people have been having this problem too, so wanted to post how we've solved it for now. In one of the forums someone suggested that using the OS X "managed account" could be causing the problem.  So I turned off "managed account" for him and the problem stopped, at least we've been able to successfully share a test project.

There are a couple of further details.  First, my daughter also had a managed account, but with fewer restrictions.  She was not having this problem, but I haven't had time to track down what difference causes the crash.  Second, in the Console there were several warnings coming from Scratch about autoreleasing without an Autorelease pool being in place, just leaking.  These would be memory leaks from using Cocoa incorrectly.  I have no idea if it is related (probably not), but wanted to let the Scratch folk know.

I hope this helps others with the same problem.

I'm using the latest version of Mac OS X (10.5.5) on Intel (64-bit) and I'm on a managed (w/ParentalControls) account. Can I share a project without having a hard crash?

I answer myself. Yes, you get a kernel panic.

You even get one on MacOS X 10.5.6 (the latest version of MacOS)

Last edited by frogger3140 (2009-01-04 19:04:38)


http://j.mp/piBfFy
Woo, even better minecraft clone! | I feel that programming is better than animation, because you can interact with games but not animations.

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#36 2008-12-16 08:16:25

frogger3140
Scratcher
Registered: 2008-12-15
Posts: 500+

Re: Solution for Mac crashing when sharing

SonicMariofan wrote:

Here is the log for the kernel panic

Sat Aug 23 14:27:21 2008
panic(cpu 0 caller 0x001A8CD4): Kernel trap at 0x00197f9c, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x22474000, CR3: 0x00ce9000, CR4: 0x00000660
EAX: 0x1ce0a000, EBX: 0x00004000, ECX: 0x00000b84, EDX: 0x00004000
CR2: 0x22474000, EBP: 0x22472df8, ESI: 0x1ce0b1f0, EDI: 0x22474000
EFL: 0x00010206, EIP: 0x00197f9c, CS:  0x00000008, DS:  0x03600010
Error code: 0x00000002

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x22472be8 : 0x12b0fa (0x4592a4 0x22472c1c 0x133243 0x0)
0x22472c38 : 0x1a8cd4 (0x46280c 0x197f9c 0xe 0x461fbc)
0x22472d18 : 0x19ede5 (0x22472d30 0x0 0x22472df8 0x197f9c)
0x22472d28 : 0x197f9c (0xe 0x22470048 0x10 0x10)
0x22472df8 : 0x2104821a (0x1cdcca00 0x0 0xce47 0x22472e10)
0x2247fca8 : 0x21048437 (0x4a8a000 0x206 0x2247fce8 0x0)
0x2247fd58 : 0x21048df3 (0x1cdcca00 0x2247fd8c 0x4a8a000 0x3a44c2)
0x2247fd98 : 0x3a6a28 (0x38db880 0x42a03fc 0x0 0x2247fe4c)
0x2247fe38 : 0x390a55 (0x42a03fc 0x0 0x2247febc 0x1cdcca00)
0x2247fe68 : 0x38c231 (0x2b47850 0x2247febc 0x0 0x2247ff54)
0x2247ff18 : 0x38c529 (0x2247ff54 0x2b47850 0xade6390 0x0)
0x2247ff78 : 0x3ddde2 (0x4f20e70 0x4de03c0 0x4de0404 0xbfff8e94)
0x2247ffc8 : 0x19f2c3 (0x41f0a80 0x1 0x1a20b5 0x4204e40)
Backtrace terminated-invalid frame pointer 0xce47
      Kernel loadable modules in backtrace (with dependencies):
         com.apple.kext.webfilter(1.1)@0x21047000->0x2104afff

BSD process name corresponding to current thread: Scratch

Mac OS version:
9E17

Kernel version:
Darwin Kernel Version 9.4.0: Mon Jun  9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386
System model name: iMac5,1 (Mac-F42786A9)

Like I expected it was the web filter

You mean a conflict with ParentalControls caused it?

<say[ Uploading... ]for( 2 )secs>
<broadcast[ kernel panic
<when I receive[ kernel panic
crash
<say[ You need to restart your computer. Hold down the power button for a few seconds or press the restart button.
<stop all>

Last edited by frogger3140 (2008-12-16 08:19:15)


http://j.mp/piBfFy
Woo, even better minecraft clone! | I feel that programming is better than animation, because you can interact with games but not animations.

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#37 2008-12-16 08:23:23

frogger3140
Scratcher
Registered: 2008-12-15
Posts: 500+

Re: Solution for Mac crashing when sharing

JBEAR wrote:

timothymh wrote:

it has a kernel panic

MINE DID TOO!

Mine did three!

<say[ Uploading... ]for( 2 )secs>
<broadcast[ kernel panic
<when I receive[ kernel panic
crash
<say[ You need to restart your computer. Hold down the power button for a few seconds or press the restart button.

Last edited by frogger3140 (2008-12-19 07:59:56)


http://j.mp/piBfFy
Woo, even better minecraft clone! | I feel that programming is better than animation, because you can interact with games but not animations.

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#38 2008-12-16 13:20:41

SonicMariofan
Scratcher
Registered: 2008-04-26
Posts: 99

Re: Solution for Mac crashing when sharing

I dont know exactly how to get around this problem, but the best solution I have for right now is use a different parental control software that will allow Scratch to upload

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#39 2008-12-19 07:58:24

frogger3140
Scratcher
Registered: 2008-12-15
Posts: 500+

Re: Solution for Mac crashing when sharing

I got another log:

Tue Dec 16 17:41:48 2008
panic(cpu 0 caller 0x001A8CEC): Kernel trap at 0x0019807c, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x2e5ac000, CR3: 0x00f8f000, CR4: 0x00000660
EAX: 0x300d0000, EBX: 0x00004000, ECX: 0x00000f18, EDX: 0x00004000
CR2: 0x2e5ac000, EBP: 0x2e5abc48, ESI: 0x300d03a0, EDI: 0x2e5ac000
EFL: 0x00010206, EIP: 0x0019807c, CS:  0x00000008, DS:  0x03c10010
Error code: 0x00000002

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x2e5aba38 : 0x12b0fa (0x459234 0x2e5aba6c 0x133243 0x0)
0x2e5aba88 : 0x1a8cec (0x4627a0 0x19807c 0xe 0x461f50)
0x2e5abb68 : 0x19eed5 (0x2e5abb80 0x2 0x2e5abc48 0x19807c)
0x2e5abb78 : 0x19807c (0xe 0x3c10048 0x10 0x10)
0x2e5abc48 : 0x343db21a (0x30153200 0x0 0x10000 0x2e5abc60)
0x2e5bbca8 : 0x343db437 (0x5aafd00 0x206 0x2e5bbce8 0x0)
0x2e5bbd58 : 0x343dbdf3 (0x30153200 0x2e5bbd8c 0x5aafd00 0x3a43d1)
0x2e5bbd98 : 0x3a6937 (0x3c875c0 0x4d81bf4 0x0 0x2e5bbe4c)
0x2e5bbe38 : 0x390a18 (0x4d81bf4 0x0 0x2e5bbebc 0x30153200)
0x2e5bbe68 : 0x38c1f4 (0x4475850 0x2e5bbebc 0x0 0x2e5bbf54)
0x2e5bbf18 : 0x38c4ec (0x2e5bbf54 0x4475850 0x13a9f63c 0x0)
0x2e5bbf78 : 0x3ddd6e (0x4493e70 0x5112000 0x5112044 0xbfff8ea4)
0x2e5bbfc8 : 0x19f3b3 (0x5550880 0x1 0x10 0x0)
Backtrace terminated-invalid frame pointer 0x2d48f
      Kernel loadable modules in backtrace (with dependencies):
         com.apple.kext.webfilter(1.1)@0x343da000->0x343ddfff

BSD process name corresponding to current thread: Scratch

Mac OS version:
9F33

Kernel version:
Darwin Kernel Version 9.5.0: Wed Sep  3 11:29:43 PDT 2008; root:xnu-1228.7.58~1/RELEASE_I386
System model name: MacBookAir1,1 (Mac-F42C8CC8)


http://j.mp/piBfFy
Woo, even better minecraft clone! | I feel that programming is better than animation, because you can interact with games but not animations.

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#40 2008-12-19 08:04:21

frogger3140
Scratcher
Registered: 2008-12-15
Posts: 500+

Re: Solution for Mac crashing when sharing

Hopefully, these console messages may help:
--start console logs--
12/18/08 3:32:06 PM com.apple.familycontrols[74] **** kextunload failed, could mean that:
12/18/08 3:32:06 PM com.apple.familycontrols[74]  - extension was not loaded
12/18/08 3:32:06 PM com.apple.familycontrols[74]  - the control socket is open (we are preventing a kernel panic)
12/18/08 3:32:06 PM com.apple.familycontrols[74]  - something else went wrong
--end console logs--


http://j.mp/piBfFy
Woo, even better minecraft clone! | I feel that programming is better than animation, because you can interact with games but not animations.

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#41 2008-12-19 13:28:01

SonicMariofan
Scratcher
Registered: 2008-04-26
Posts: 99

Re: Solution for Mac crashing when sharing

frogger3140 wrote:

Hopefully, these console messages may help:
--start console logs--
12/18/08 3:32:06 PM com.apple.familycontrols[74] **** kextunload failed, could mean that:
12/18/08 3:32:06 PM com.apple.familycontrols[74]  - extension was not loaded
12/18/08 3:32:06 PM com.apple.familycontrols[74]  - the control socket is open (we are preventing a kernel panic)
12/18/08 3:32:06 PM com.apple.familycontrols[74]  - something else went wrong
--end console logs--

That does help! If apple knows about the log then they might have it fixed in the next update. I know that there is currently a update for leopard and it does mention that some parental control bugs have been fixed.

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#42 2008-12-19 17:40:28

frogger3140
Scratcher
Registered: 2008-12-15
Posts: 500+

Re: Solution for Mac crashing when sharing

SonicMariofan wrote:

Here is the log for the kernel panic

Sat Aug 23 14:27:21 2008
panic(cpu 0 caller 0x001A8CD4): Kernel trap at 0x00197f9c, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x22474000, CR3: 0x00ce9000, CR4: 0x00000660
EAX: 0x1ce0a000, EBX: 0x00004000, ECX: 0x00000b84, EDX: 0x00004000
CR2: 0x22474000, EBP: 0x22472df8, ESI: 0x1ce0b1f0, EDI: 0x22474000
EFL: 0x00010206, EIP: 0x00197f9c, CS:  0x00000008, DS:  0x03600010
Error code: 0x00000002

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x22472be8 : 0x12b0fa (0x4592a4 0x22472c1c 0x133243 0x0)
0x22472c38 : 0x1a8cd4 (0x46280c 0x197f9c 0xe 0x461fbc)
0x22472d18 : 0x19ede5 (0x22472d30 0x0 0x22472df8 0x197f9c)
0x22472d28 : 0x197f9c (0xe 0x22470048 0x10 0x10)
0x22472df8 : 0x2104821a (0x1cdcca00 0x0 0xce47 0x22472e10)
0x2247fca8 : 0x21048437 (0x4a8a000 0x206 0x2247fce8 0x0)
0x2247fd58 : 0x21048df3 (0x1cdcca00 0x2247fd8c 0x4a8a000 0x3a44c2)
0x2247fd98 : 0x3a6a28 (0x38db880 0x42a03fc 0x0 0x2247fe4c)
0x2247fe38 : 0x390a55 (0x42a03fc 0x0 0x2247febc 0x1cdcca00)
0x2247fe68 : 0x38c231 (0x2b47850 0x2247febc 0x0 0x2247ff54)
0x2247ff18 : 0x38c529 (0x2247ff54 0x2b47850 0xade6390 0x0)
0x2247ff78 : 0x3ddde2 (0x4f20e70 0x4de03c0 0x4de0404 0xbfff8e94)
0x2247ffc8 : 0x19f2c3 (0x41f0a80 0x1 0x1a20b5 0x4204e40)
Backtrace terminated-invalid frame pointer 0xce47
      Kernel loadable modules in backtrace (with dependencies):
         com.apple.kext.webfilter(1.1)@0x21047000->0x2104afff

BSD process name corresponding to current thread: Scratch

Mac OS version:
9E17

Kernel version:
Darwin Kernel Version 9.4.0: Mon Jun  9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386
System model name: iMac5,1 (Mac-F42786A9)

Like I expected it was the web filter

An abnormal termination of kextupload by ParentalControls caused it.


http://j.mp/piBfFy
Woo, even better minecraft clone! | I feel that programming is better than animation, because you can interact with games but not animations.

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#43 2008-12-19 17:44:14

frogger3140
Scratcher
Registered: 2008-12-15
Posts: 500+

Re: Solution for Mac crashing when sharing

SonicMariofan wrote:

I dont know exactly how to get around this problem, but the best solution I have for right now is use a different parental control software that will allow Scratch to upload

Maybe the future version of mac os called Mac OS X Snow Leopard will fix it. Or maybe a 64-bit version of Scratch for Mac will fix the major bug.  wink

Last edited by frogger3140 (2008-12-19 17:44:24)


http://j.mp/piBfFy
Woo, even better minecraft clone! | I feel that programming is better than animation, because you can interact with games but not animations.

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#44 2009-01-04 19:00:31

frogger3140
Scratcher
Registered: 2008-12-15
Posts: 500+

Re: Solution for Mac crashing when sharing

thepinkphink wrote:

You can't use the latest version of scratch that's for window's xp only and windows vista only !

you can use it on a mac.


http://j.mp/piBfFy
Woo, even better minecraft clone! | I feel that programming is better than animation, because you can interact with games but not animations.

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#45 2009-02-07 22:45:14

leteuila
Scratcher
Registered: 2008-06-07
Posts: 5

Re: Solution for Mac crashing when sharing

Thanks, I've been having this problem and it's been driving me crazy!  What is managed account?
[blocks]<stop script>[/blocks]

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#46 2009-02-07 22:52:58

leteuila
Scratcher
Registered: 2008-06-07
Posts: 5

Re: Solution for Mac crashing when sharing

lol90 wrote:

Paddle2See wrote:

animegrrl000 wrote:

hi! um...i tried 2 download scratch on my computer, it worked, but 1 minute later, it told me 2 abort! dude!!
now im kinda confused. wat do i do?  hmm

Okay, let's back up a bit...when you say "it worked", do you mean you successfully installed Scratch and got it up and running?

When you say "it told me 2 abort" - can you supply the exact words that were in the message?  A screenshot would be even better.

The more details you can provide, the better chance people have of figuring out what is going on.  Thanks.

so wat noise? kernal panic or sad mac?

When it crashes I think it says "You must restart your computer.  Hold the Power button down for several seconds or press the Restart button."  Then it [blocks]<say[the same thing in French, Spanish, German, and Japanese.]>[/blocks]

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#47 2009-02-08 08:49:26

SonicMariofan
Scratcher
Registered: 2008-04-26
Posts: 99

Re: Solution for Mac crashing when sharing

A managed account is one that has parental controls on it. So far we dont have a solution, but we are working on one.

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#48 2009-03-23 21:02:01

hamsterkirby
Scratcher
Registered: 2009-03-13
Posts: 100+

Re: Solution for Mac crashing when sharing

SonicMariofan wrote:

a beta version of scratch 1.3 is out and I can test to see if it uploads on leopard

It only uploads when ParentalControls is disabled.


Y-100 and Y-107 shall pwn.
http://tinyurl.com/yaxc82v/.gif

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#49 2009-03-23 21:03:20

hamsterkirby
Scratcher
Registered: 2009-03-13
Posts: 100+

Re: Solution for Mac crashing when sharing

SonicMariofan wrote:

A managed account is one that has parental controls on it. So far we dont have a solution, but we are working on one.

Change managed account to standard account?


Y-100 and Y-107 shall pwn.
http://tinyurl.com/yaxc82v/.gif

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#50 2009-03-23 21:07:03

hamsterkirby
Scratcher
Registered: 2009-03-13
Posts: 100+

Re: Solution for Mac crashing when sharing

Jens wrote:

andresmh wrote:

The latest version of Scratch works on Windows XP, Visa and Mac.

What about MasterCard? lol!

LOL TYPO
[blocks]
<when[ visa ]key pressed>
<set{ lol meter }to( 9001
What does the scouter say about his <{ lol meter }>?
<if><( <{ lol meter }> <>> 9000 )>
<say[ IT'S OVER 9000!!!!!!!!!!!!! ]for( 2 )secs>
<say[ WHAT 9000?!
<end>
[/blocks]

Last edited by hamsterkirby (2009-03-31 18:22:23)


Y-100 and Y-107 shall pwn.
http://tinyurl.com/yaxc82v/.gif

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