Scratch

shadow_7283 wrote:

1. Windows 7
2. 1.4
3. The new free Windows Security Software (I think it is called Action Center)
4.
     a. This is interesting. I have better success sending my project at times not many people are uploading projects (late at night, school time, etc.) than at typical times of day (Weekends, afternoons, etc.)
     b. This glitch has been occuring for me continuously (I haven't been able to upload a single project) since late December.
     c. INTERESTING FACT: I have NO trouble whatsoever uploading my project on another computer of mine that has Windows XP. This computer has NO antivirus software (Norton is expired)
     d. Although the bug occured when I had Windows Vista, it only happened occasionally, while with Windows 7 it happens continuously.

I realize I just added more confusion than before, but all those facts are COMPLETELY true.

5. I am sharing from the United States.

Great post! This has lots of detail, which is what we need to try and isolate this problem. We're setting up a Windows 7 testing machine here to see if we can reproduce the problem. shadow_7283, can you send a Scratch project that you are having trouble sharing to help@scratch.mit.edu so we can use it do some more testing? Thanks!

Lightnin wrote:

shadow_7283 wrote:

1. Windows 7
2. 1.4
3. The new free Windows Security Software (I think it is called Action Center)
4.
     a. This is interesting. I have better success sending my project at times not many people are uploading projects (late at night, school time, etc.) than at typical times of day (Weekends, afternoons, etc.)
     b. This glitch has been occuring for me continuously (I haven't been able to upload a single project) since late December.
     c. INTERESTING FACT: I have NO trouble whatsoever uploading my project on another computer of mine that has Windows XP. This computer has NO antivirus software (Norton is expired)
     d. Although the bug occured when I had Windows Vista, it only happened occasionally, while with Windows 7 it happens continuously.

I realize I just added more confusion than before, but all those facts are COMPLETELY true.

5. I am sharing from the United States.

Great post! This has lots of detail, which is what we need to try and isolate this problem. We're setting up a Windows 7 testing machine here to see if we can reproduce the problem. shadow_7283, can you send a Scratch project that you are having trouble sharing to help@scratch.mit.edu so we can use it do some more testing? Thanks!

I feel dumb asking, but you just want me to attach a file right? I'll send you one as soon as possible...

EDIT: This bug seems to be doing its best to stop us from solving it. I found a project I was planning on uploading (it had failed several times before) and it uploaded! Then I tried another of my un-uploaded projects, and it failed. I'll send you the one that failed though.

NOTE: Unfortunately, I DON'T have an email adress on this computer, nor do I have a yahoo or gmail. I am going to email it through my other computer (the one with XP that is working fine). I don't think it will affect the project at all because I will transfer it directly from my USB to my email, but I just want to make you aware of it.

Last edited by shadow_7283 (2010-01-27 18:11:48)

Afterlife wrote:

this happens to me. I downloaded bigpond security. It started stuffing up my computer, so i got rid of it. but now i cant upload projects over 300kb.

XP home, I am admin, 1.4, etc

I too can only upload files under 300k, also since around last November I think, been a while. I have made other posts about this. Anyway, everything used to work fine when uploading. And currently, all my non-Scratch uploading and downloading STILL works fine. Scratch is specifically the only application that seems affected. I did not have anything to do with bigpond security btw. I have disabled, replaced, turned off, etc everything I could think of with Windows Firewall but still no luck. Hopefully tomorrow evening I can try sending some >300k projects over a completely different connection.

But on the plus side, I've gotten really good at squeezing color graphics down to a minimum size...    I figure for now I will just keep working on projects at home. But honestly, I used to spend a lot of time helping people in the forums and now I rarely log in. Being unable to share your work kinda puts a damper on things I guess.

This only happened to me once, but it also wouldn't let me save my project so I ended up loosing a lot of work.

1. Mac OS X 1.5.8
2. Scratch 1.4
3. I don't have an antivirus software
4. I think I recieved it like in the afternoon or something, but i can't really remember. Also I was sharing it from home.
5. The United States of America

Wow - thanks to everyone for providing us with all this information!
This glitch is a tricky one -- very hard to isolate and understand the cause. We'll keep looking into things to try to figure it out. Meanwhile the more data we get the better.

shadow_7283 wrote:

Lightnin wrote:

Wow - thanks to everyone for providing us with all this information!
This glitch is a tricky one -- very hard to isolate and understand the cause. We'll keep looking into things to try to figure it out. Meanwhile the more data we get the better.

How did the Windows 7 test go?

Not so well, because sharing worked perfectly.   

So what about my other theory... time. When I try to upload projects at "busy" times of day (when odds are someone else is also trying to upload) I tend to get the "Failed: Unknown Reason error". If we can find a time that not many other people are online and can get two people to upload a project at once, we might find something out.

I have the same problem and I know what it's from its a problem that is easy to solve if you have a soundtrack, a lot of sprites or a big script and a bad internet connection it will do that

Great, I am getting the error again. IT seems to have happened to me on only 2 projects, both big ones with alot of sprites and pictures. Any ideas on how to fix it?

I get this problem every time, if i would like to upload projects with more than 3 sprites.

MY SOLUTION:

Wait a moment! Upload it tonight! Try it every 5 minutes! After 5-6 tries it will work!

Is your computer conected to the internet?
<think[ This is a big problem...

coolstuff wrote:

piecar wrote:

Is your computer conected to the internet?
<think[ This is a big problem...

This topic is pretty old, and has likely been solved by now. Please try not to necropost!

It's not solved. I still have this problem.

I un-installed and re-installed Scratch but no luck, I too have been unable to upload since around Nov 09. I really enjoyed Scratch and was participating in the forums, helping a lot of people, etc. But when you can't upload anymore, it is beyond frustrating. I guess I will try making a new account.