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#1 2012-07-02 22:40:04

Wes64
Scratcher
Registered: 2011-08-19
Posts: 1000+

Emailing the scratch team

Do I have to use "contact us" to email the scratch team? I replied to a reply from the scratch team using my normal email program and did not receive the "Autoreply - we received your message". Should I send it again? My program (Thunderbird) said it was sent sucessfully.


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#2 2012-07-02 22:45:55

daniel_j
Scratcher
Registered: 2012-05-22
Posts: 100+

Re: Emailing the scratch team

As I know it, you can only use the Contact Us Page, as no other Email, or messaging account is mentioned, it would be good though to have a dedicated messaging system for it!


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#3 2012-07-02 22:50:13

Lucario621
Community Moderator
Registered: 2007-10-03
Posts: 1000+

Re: Emailing the scratch team

From my experience, if you send a reply to the Scratch Team (to help@scratch.mit.edu), it won't give you an autoreply, so don't worry.

@daniel_j: The Contact Us page is recommended, but I believe you can directly use their email address too (as I mentioned above).


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#4 2012-07-02 23:06:42

daniel_j
Scratcher
Registered: 2012-05-22
Posts: 100+

Re: Emailing the scratch team

Lucario621 wrote:

From my experience, if you send a reply to the Scratch Team (to help@scratch.mit.edu), it won't give you an autoreply, so don't worry.

@daniel_j: The Contact Us page is recommended, but I believe you can directly use their email address too (as I mentioned above).

Yeah, but are you talking about personal email addresses, or the actual help@scratch.mit.edu address?  big_smile
^^ confused!


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#5 2012-07-02 23:08:15

Wes64
Scratcher
Registered: 2011-08-19
Posts: 1000+

Re: Emailing the scratch team

Ok, thanks Luc. Please close now, as I have no further questions.


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#6 2012-07-03 00:09:18

Lucario621
Community Moderator
Registered: 2007-10-03
Posts: 1000+

Re: Emailing the scratch team

Closed by request of topic owner.  smile


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